Privacy Policy

1. Who we are

Data controller: UAB "DBT Group" (company no. 306153461, VAT LT100017363417).

Address: Labdarių g. 6A-18, LT-01120 Vilnius, Lietuva. Phone: +37064517670. Website: https://www.ninel.studio/.

2. What data we collect

We collect only the data needed to handle bookings and provide services, such as:

• contact details (name, phone number);
• booking details (date, time, room, add-ons);
• payment information (payment confirmations / transaction IDs from the payment provider);
• technical data (IP address, browser details) — for security and statistics.

3. Why we process data (legal bases)

• Performance of a contract / steps prior to entering into a contract (booking administration).
• Legal obligation (accounting, taxes).
• Legitimate interests (security, fraud prevention, service improvement).
• Consent (where applicable, e.g. non-essential cookies).

4. Data sharing

We may share data only as necessary to provide the service, for example with:

• payment service providers;
• IT/hosting providers and analytics tools;
• accounting service providers;
• public authorities where required by law.

5. Retention

We retain data for as long as needed to provide the service and comply with legal requirements (e.g. accounting documents for the period required by law).

6. Your rights

• right of access;
• right to rectification;
• right to erasure (where applicable);
• right to restriction of processing;
• right to object (where applicable);
• right to data portability (where applicable);
• right to lodge a complaint with the supervisory authority.

7. Cookies

We may use cookies to ensure functionality, security, and statistics. You can manage cookies via your browser settings.

• Essential cookies: required for the website to function (e.g. security, session).
• Analytics cookies: help us understand usage and improve the website.

8. Privacy contact

For privacy questions, contact us by phone +37064517670 or via https://www.ninel.studio/.